Google Fi product review and why you shouldn't use Google Fi

November 19, 2023
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Google Fi is a mobile virtual network operator (MVNO) that provides cellular and Wi-Fi service in the United States. It uses a combination of T-Mobile, US Cellular, and Wi-Fi networks to provide coverage to its customers. Google Fi offers a variety of plans, including a flexible pay-as-you-go plan and an unlimited plan.

Reasons Why You Might Not Want to Use Google Fi:

Limited coverage: Google Fi’s coverage is not as extensive as that of major carriers like Verizon and AT&T. This means that you may experience slow speeds or no coverage at all in some areas.
Price: Google Fi’s plans can be more expensive than those of other MVNOs. For example, the pay-as-you-go plan costs $10 per GB of data, while the Unlimited Plus plan costs $65 per month.
Customer service: Google Fi’s customer service has been criticized for being slow and unresponsive. This can be frustrating if you need help with your service.
Data throttling: Google Fi throttles data speeds for users who use more than 22GB of data in a billing cycle. This can make it difficult to stream videos or download large files.
Limited phone selection: Google Fi only sells a limited selection of smartphones. This means that you may not be able to get the phone you want.

Overall, Google Fi is a good option for people who want a flexible and affordable mobile phone plan. However, it is important to be aware of the limitations of Google Fi’s service before you sign up.

Here are some additional things to keep in mind:

Google Fi is a good option for light data users. If you use less than 2GB of data per month, the pay-as-you-go plan is a very affordable option.
Google Fi is a good option for people who travel frequently. Google Fi’s unlimited plans include international data roaming, so you can use your phone in over 200 countries without any additional charges.
Google Fi is a good option for people who want a simple and easy-to-use mobile phone plan. Google Fi’s plans are easy to understand and manage, and there are no hidden fees.

Customer Reviews

Google Fi customer reviews from Best Buy:

Overall Rating: 4.4 out of 5 stars

Pros:

Flexible plans: Many customers appreciate the flexibility of Google Fi’s plans, which allow users to choose between a pay-as-you-go plan, a Simply Unlimited plan, and an Unlimited Plus plan. This allows users to tailor their plan to their individual needs.
Affordable pricing: Many customers find Google Fi’s prices to be competitive with other MVNOs. The pay-as-you-go plan is particularly affordable for light data users.
Reliable network: Most customers report having good or excellent network coverage with Google Fi. The service uses a combination of T-Mobile, US Cellular, and Wi-Fi networks to provide coverage to its customers.
Easy to use: Google Fi is generally considered to be an easy-to-use service. The app is easy to navigate, and customer service is readily available.
International roaming: Google Fi’s unlimited plans include international data roaming, so you can use your phone in over 200 countries without any additional charges.

Cons:

Limited coverage: Some customers have reported experiencing slow speeds or no coverage at all in some areas. This is particularly true in rural areas.
Throttling: Google Fi throttles data speeds for users who use more than 22GB of data in a billing cycle. This can be frustrating for heavy data users.
Customer service: Some customers have had negative experiences with Google Fi’s customer service. This is particularly true when it comes to resolving billing issues.
Limited phone selection: Google Fi only sells a limited selection of smartphones. This means that you may not be able to get the phone you want.

Should You Waste Your Time With Google Fi Bad Phone Service?

Review 1:

“I’ve been using Google Fi for over a year now and I’ve been very happy with it. The coverage is great, the speeds are fast, and the customer service has been excellent. I would definitely recommend Google Fi to anyone looking for a great mobile phone plan.” – John S.

Review 2:

“I switched to Google Fi from my old carrier because they were offering a much better deal. I’ve been very impressed with Google Fi so far. The coverage is good, the speeds are fast, and I haven’t had any problems with billing or customer service.” – Sarah W.

Review 3:

“I’m a heavy data user and I was worried about switching to Google Fi because of their data throttling. However, I’ve been pleasantly surprised. I’ve only been throttled once or twice, and even then, the speeds were still fast enough for me to stream videos and browse the web.” – David M.

Review 4:

“I’m a student on a budget and I was looking for a cheap mobile phone plan. Google Fi’s pay-as-you-go plan is perfect for me. I only use about 1GB of data per month, so I’m saving a lot of money.” – Emily B.

Review 5:

“I travel a lot for work and I was looking for a mobile phone plan that would work internationally. Google Fi’s unlimited plans include international data roaming, so I can use my phone in over 200 countries without any additional charges.” – Alex P.

Review 6:

“I’ve had a few minor issues with Google Fi’s customer service, but I’ve always been able to resolve them quickly and easily. Overall, I’m very happy with Google Fi and I would definitely recommend it to others.” – Jennifer L.

Review 7:

“I’m a techie and I love that Google Fi is so easy to use. The app is intuitive and customer service is readily available. I’ve also been impressed with the quality of the phone selection.” – Tom H.

Review 8:

“I’m a parent and I love that Google Fi offers parental controls. I can set limits on how much data my kids can use and I can block certain websites.” – Susan J.

Review 9:

“I’m a small business owner and I love that Google Fi offers business plans. I get a discount on my monthly bill and I can add lines for my employees.” – Mark K.

Review 10:

“I’m a retiree and I love that Google Fi is so affordable. I’m on the Simply Unlimited plan and I only pay $40 per month. I also get free data from Google One.” – Carol N.

My Experience With Google Fi Phone Service Is That It Is S***S Big Time!

My experience with google fi phone service is that it is not good, half the time it is spotty in coverage even those the coverage map shows that I should be getting good coverage.

Another things I will be on a call or watching videos and it drops the data service of my phone service.

I have filed complaints with state AG’s Office and the FCC to look into this matter. If it continues I just may ask a lawyer for a Class action lawsuit against Googles phone service Google Fi.

I would not recommend it to anyone.